TecAlliance is a leading global company specializing in data solutions and digital services for the automotive aftermarket (the independent spare parts, repair, and maintenance sector). Founded in the 1990s (with roots going back to 1994) and headquartered in Ismaning, Germany, TecAlliance is widely recognized as the world’s top provider of standardized, high-quality data that powers the entire aftermarket value chain — from parts manufacturers and wholesalers to distributors, online shops, workshops (mechanics/garages), and fleet operators.

TecDoc Catalogue - the world´s most comprehensive database of vehicles, parts, and application for automotive aftermarket

TecCom - TecCom is a solution developed to assist in the management of orders, warranties, and returns. With this solution, suppliers and buyers can manage efficiently through ERP system integration, ensuring: - Information exchange; - Standardization of processes and procedures; - Real-time availability of files and data; - Transaction monitoring.

TecDoc Catalogue - the world's most comprehensive database of vehicles, parts, and applications for automotive aftermarket

Autotecnic A technological solution for workshops that helps reduce non-billable hours and increase profitability. TRAINING: training solutions tailored to the needs of the automotive sector • • Face-to-face training: Structured courses aimed at groups of electromechanical workshops. • Hybrid training: Combination of face-to-face sessions with digital content and interactive tutorials. • Autotecnic.TV: The world's first online channel for streaming dedicated to automotive repair and technical training. More than 200 video training courses on different automotive electronic systems TECHNICAL ASSISTANCE: support for workshops to solve breakdowns and repairs thanks to a team of consultants made up of genuine experts in diagnostics and state-of-the-art resources. • Contact with a team of 28 expert diagnostic technicians by telephone. • Remote connection to the workshop scanner for the diagnosis of any breakdown. • Technical information for daily work. SOFTWARE: technological solutions used by customers in more than 25 countries around the world. • Datatecnic: Access to a database with more than 70,000 faults documented by our team of technical consultants with their detailed diagnosis and repair process. • Autotecnic Analytics: New technology that combines Artificial Intelligence with almost half a million faults and repairs documented by our Assisted Repair service, enabling new faults to be analyzed and predicted with extraordinary accuracy.

TecCom Order TecCom Returns TecCom is a solution developed to assist in the management of orders, warranties, and returns in the automotive aftermarket. TecCom is already a reality on a global scale, with more than 280 auto parts manufacturers using this solution, with approximately 600 million transactions carried out and guaranteed by security, simplicity, and data standardization. Currently available on the Brazilian market are solutions for managing order processes (TecCom Order) and warranties and returns of automotive parts (TecCom Returns). With this solution, suppliers and buyers have efficient management through ERP system integration, ensuring: - Information exchange. - Standardization of processes and procedures. - Real-time availability of files and data. - Transaction monitoring. TecCom Returns Product returns have a significant impact on both industry and society, leading to environmental damage and substantial economic costs. Deloitte reports that manufacturers spend 9 to 15% of their revenue on returns, with one-fifth of companies citing insufficient reverse logistics as a major barrier to profitability. Challenges in Returns in the Automotive Aftermarket The automotive industry, especially the independent automotive aftermarket (IAM), experiences a high volume of returns due to the large number of stock keeping units (SKUs), complex supply chains, and issues such as warranties, repairs, and recalls. Despite this, many IAM companies still rely on outdated paper-based returns processes. Paper-based returns are not only inefficient but also risky, potentially leading to non-compliance with new regulations. Digital management of automotive parts returns offers significant benefits: • Cost Reduction: Lowers labor and logistics costs. • Error Reduction: Standardizes processes to minimize errors. • Efficiency: Speeds up processes and improves customer satisfaction. • Inventory Management: Improves restocking and compliance. • Sustainability: Reduces waste and strengthens brand reputation. The Path to Digital Transformation The transition to digital returns management is challenging but essential. Some important considerations included in this process: • Customer-Centric Solutions: Choose digital solutions tailored to the needs of your industry. • Integration: Integrate returns management with other systems seamlessly. • Scalability: Ensure your process supports growth and complies with regulations. • Standardization: Drive automation and cost reduction through standardized processes.